Which payment methods do you accept?
We accept payments via Paypal checkout and online credit cards payment (Visa, Mastercard, American Express, Jcb and Diners Club)
How much costs shipping?
We offer free shipping to most of the countries of Europe, North America, Australia and Russia. You can consult the price list of countries eligible for free shipping here: https://inspolar.com/pages/shipping.
Countries that are not listed above are going though the standard shipping price procedure which depends on each country and weight of the order. You can know the price of the shipping for your order only when proceed to checkout.
When do orders being shipped?
We try our best to ship out your orders within 48 hours but due to a high demand on some items it can take from 2 to 5 days.
How long does shipping take?
Due to a high demand on some items and the time difference of the receiving of consignment from our partners, the shipping may take from 7 to 21 working days.
Can I cancel my order
Yes you can cancel your order in the first 24 hours without any shipping charge. Any late canceling will not be accepted.
I have ordered 2 items but received just one. What happened?To speed up the process we are sending items from different designers in separate packaging directly when we receive new consignment from them. If you have ordered several different items they may come in different packagings and with a time difference. If you have ordered several items and received just one this is normal, the rest can come within this day or in a few days.